98pkr FAQ — Every Question Answered for Pakistani Players

You must be 18 years old or older to register on 98pkr. This is a strict requirement and is verified before your first withdrawal using your CNIC details. 98pkr does not allow underage players. If we find an account holder is under 18, the account is permanently closed and any balance is returned.

KYC stands for Know Your Customer. 98pkr requires identity verification before processing your first withdrawal. You'll need to upload a clear photo or scan of your CNIC (front and back) and a selfie holding the CNIC. The review takes 5–30 minutes during business hours. KYC is a one-time process — once approved, you never have to do it again unless your account details change significantly. It protects you and other players from fraud.

On the Login page, click "Forgot password?" under the password field. Enter your registered Pakistani mobile number and you'll receive a reset code by SMS. Alternatively, you can use the OTP Login tab — this lets you log in directly with a code sent to your mobile without needing your password at all. If you've lost access to your mobile number, contact support@98pkr.click with your full name and CNIC for manual account recovery.

No. 98pkr operates a strict one-account-per-person policy. Multiple accounts are not permitted. If duplicate accounts are detected, they will be merged or one will be closed, and any bonus funds associated with the duplicate may be forfeited. If you accidentally created a second account, contact support@98pkr.click immediately to resolve the situation before it affects your standing.

To permanently close your 98pkr account, contact support@98pkr.click with the subject line "Account Closure Request" from your registered email address. Before closure, any real-money PKR balance will be returned to your verified withdrawal method. If you're closing your account due to gambling-related concerns, we strongly recommend using the self-exclusion tool in Account Settings first, which takes effect immediately and is faster than a full closure request.

The minimum deposit on 98pkr is Rs 200 (Pakistani Rupees). This applies across all payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard bank cards. There is no maximum deposit cap for standard accounts, though very large deposits may require an additional verification step as part of our anti-money-laundering procedures.

Log in to your 98pkr account and go to the Deposit page. Select Easypaisa or JazzCash from the payment methods list. Enter the amount in PKR and confirm. You'll receive a payment prompt on your registered mobile wallet app — approve it using your wallet PIN. Funds are credited to your 98pkr account instantly. Make sure you're depositing from the same mobile number registered to your 98pkr account to avoid delays.

IBFT transfers (inter-bank funds transfer) typically take 15 minutes to 2 hours to reflect in your 98pkr account, depending on your bank's processing speed. SadaPay and NayaPay deposits are processed faster and usually credit within a few minutes. If your IBFT deposit has not appeared after 3 hours, contact support@98pkr.click with your transaction reference number (TRN) and we'll trace it for you.

98pkr does not charge any deposit fees on its end. The full PKR amount you deposit is credited to your betting balance. However, your own bank or mobile wallet provider may apply transaction fees on their end — for example, some banks charge for outgoing IBFT transfers. These fees are not controlled by 98pkr and vary by institution. Easypaisa and JazzCash standard wallet-to-wallet payments are typically fee-free.

First, check your payment app or bank statement to confirm the transaction went through on your end. If the money left your account but hasn't appeared in 98pkr after 2–3 hours, contact support@98pkr.click with: the payment method used, the exact PKR amount, the date and time of the transaction, and the transaction reference number or screenshot. Our team will locate and manually credit the deposit once confirmed.

For verified accounts (KYC complete), Easypaisa and JazzCash withdrawals typically complete within 15–30 minutes. IBFT bank transfers take 2–6 hours depending on your bank. SadaPay and NayaPay withdrawals usually land within 30 minutes. Withdrawals are processed during business hours (9am–10pm Pakistan Standard Time). Requests submitted outside these hours are queued and processed the next morning. The minimum withdrawal amount is Rs 500.

The minimum withdrawal on 98pkr is Rs 500. There is no fixed maximum, but very large withdrawals (above Rs 500,000) may require additional verification steps and take slightly longer to process. Daily withdrawal limits may apply depending on your account tier and verification status. Contact support@98pkr.click if you need to arrange a large withdrawal and want to confirm the process in advance.

Common reasons for a declined 98pkr withdrawal include: KYC not yet completed; active bonus wagering requirements not yet met; withdrawal details not matching KYC documents; account flagged for security review. In all cases, you'll receive a notification explaining the specific reason. If the reason is unclear, contact support@98pkr.click and our team will provide full details and help resolve the issue.

Real-money deposits that have not been associated with any bonus are available for withdrawal at any time (subject to KYC). Bonus funds and winnings generated from bonus funds are subject to wagering requirements as specified in the Promotions terms. You can always see the current state of your wagering requirements in your account dashboard under the Bonuses section. Only the balance exceeding the wagering requirement is freely withdrawable.

Yes — 98pkr offers in-play (live) cricket betting on all major matches. This includes PSL, Pakistan national team internationals (Tests, ODIs, T20Is), ICC tournaments and major domestic leagues from around the world. Odds update ball-by-ball in real time. Live markets include match winner, current over runs, next wicket, method of dismissal, team totals and more. You can also follow live scores on the Live Cricket Score page while you bet.

98pkr offers a wide range of cricket markets. Pre-match markets include: match winner, series winner, top batsman, top bowler, highest opening partnership and total runs. In-play markets include: ball-by-ball outcomes, over/under run totals for each over, next wicket, current run rate and more. Player props are available for major matches. The number of markets varies by match — PSL and international fixtures typically have the most. Check the Betting Odds page for current listings.

If a cricket match is abandoned before reaching the minimum number of overs required for a result (as defined in 98pkr's settlement rules), all pre-match bets are voided and stakes returned to your balance. In-play bets placed before the official abandonment may have different settlement rules depending on the market. Bets on completed innings markets (such as first innings total) are settled based on completed data. Full settlement rules are in the Terms and Conditions.

Yes, 98pkr offers an early cash-out feature on selected cricket markets. When cash-out is available for your active bet, a "Cash Out" button will appear in your open bets list with the current cash-out value displayed in PKR. The value changes in real time as the match progresses. Cash-out is not available on all markets or at all times during a match — availability depends on liquidity and current odds movement.

98pkr covers hundreds of football matches daily across the Premier League, La Liga, Bundesliga, Serie A, Champions League, Europa League and Pakistan Football League. Markets include: match result (1X2), Asian handicap, both teams to score, over/under goals, correct score, first goal scorer, half-time/full-time and more. In-play football markets are available on all live matches. Visit the Football Betting section after logging in for the current fixture list.

Yes. 98pkr's bet slip supports accumulator (parlay) bets across cricket, football and other sports. You can add multiple selections from different matches to a single bet slip and combine them into a double, treble or larger accumulator. Each leg must be from a different event. The potential winnings are shown in PKR on the bet slip in real time as you add selections. Maximum accumulator odds and combination limits apply as specified in the Terms and Conditions.

The minimum stake for sports bets on 98pkr is Rs 50. Maximum stakes vary by market and event — high-profile matches like PSL finals or international cricket tests typically have higher maximum stake limits. The bet slip will display the minimum and maximum for each specific selection when you add it to your slip.

Yes. 98pkr's Poker section offers real-money Texas Hold'em games against real Pakistani players. This is not a computer-vs-player game. You're matched with other registered players at cash game tables or in scheduled tournaments. Stakes range from small buy-in tables to mid-stakes games. All poker outcomes use a certified RNG (random number generator) for card shuffling. Rake rates and tournament structures are clearly displayed before you join any table.

98pkr's Ludo Games section lets you play classic Ludo against other real Pakistani players for real PKR prizes. Choose a room size (each room has an entry fee in PKR), get matched with opponents and play the standard game. The winner receives the combined prize pool minus the platform's commission, which is shown before you enter the room. Winnings are credited to your 98pkr balance instantly when the game ends. Dice rolls use a certified RNG.

98pkr provides a reconnection window of up to 90 seconds for Ludo and Poker. If you reconnect within this window, you return to the game in your last known state. If you don't reconnect in time, Poker applies a standard fold or sit-out policy depending on the situation, and Ludo may award the win to the remaining active opponent. Frequent disconnections that appear to be used tactically may be flagged by our system. Contact support@98pkr.click if a disconnection affected a game outcome unfairly.

The welcome bonus on 98pkr is applied automatically to your first qualifying deposit. Once you've registered and made your first deposit meeting the minimum threshold, the bonus credit appears in your account under Bonuses. You do not need to enter a code. The exact bonus percentage, maximum bonus amount and wagering requirements are listed on the Promotions page. Make sure to read the terms before depositing so you know exactly what's required to release the bonus for withdrawal.

A wagering requirement (also called rollover or turnover) means you need to bet a certain total amount in PKR before bonus-derived winnings can be withdrawn. For example, if you receive a Rs 1,000 bonus with a 10x wagering requirement, you need to place a total of Rs 10,000 in qualifying bets before that bonus amount is released as withdrawable cash. Progress is tracked in your account dashboard. Not all bet types contribute equally — high-odds accumulators may contribute at a reduced rate. Full contribution rates are in the Promotions terms.

Yes — 98pkr runs regular promotions for existing players. These include weekly cashback on net losses, reload deposit bonuses, odds boost tokens for selected cricket and football matches, and special promotions around major events like PSL, ICC World Cup and international football tournaments. All current offers are listed on the Promotions page, which is updated regularly. Promotional notifications can be enabled in your account settings for SMS and email alerts.

Bonuses on 98pkr expire if not wagered within the specified timeframe (usually 7–30 days depending on the promotion). They can also be forfeited if the associated Terms and Conditions are violated — for example, using a bonus to bet on excluded markets, or creating multiple accounts to claim a welcome bonus more than once. If you believe your bonus was removed in error, contact support@98pkr.click with your account details and we'll investigate.

98pkr offers a full suite of responsible gaming tools in Account Settings: deposit limits (daily/weekly/monthly), loss limits, session time limits, reality check reminders, cooling-off periods (24 hours to 90 days) and permanent self-exclusion. Restrictive changes — lower limits, cooling-off, self-exclusion — take effect immediately with no override window. Full details are on the Responsible Gaming page.

Self-exclusion on 98pkr has a minimum duration of 6 months and cannot be shortened within that window regardless of the reason. After 6 months, you may contact support@98pkr.click to request reinstatement, which involves a review process. During self-exclusion, all marketing communications are stopped and no deposits or bets are accepted. Your real-money PKR balance is available for withdrawal at any time during exclusion.

If you're concerned about your gambling behaviour, the most effective immediate action is to apply self-exclusion through Account Settings — it takes about 60 seconds and activates instantly. You can also apply a cooling-off period of 1–90 days as a shorter-term measure, or set a deposit limit to restrict your spending. If you want to speak with someone first, contact support@98pkr.click directly — our team is trained to respond with care and without judgement. There is no shame in asking for help early. Visit our Responsible Gaming page for the full guide.