98pkr Privacy Policy — How We Handle Your Personal Data

This Privacy Policy applies to 98pkr ("we", "us", "the Platform"), the online sports betting and gaming platform accessible at https://98pkr.click. 98pkr is the data controller responsible for the personal information collected through this website and associated mobile application.

We are committed to protecting the personal data of all registered players — and of visitors to the 98pkr website who have not yet registered. This policy covers both. If you have any questions about how 98pkr handles your data that aren't answered here, please contact us directly at support@98pkr.click before providing any personal information.

This Privacy Policy forms part of the 98pkr Terms and Conditions. By registering on 98pkr or by continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood the practices described here.

98pkr collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Here is a clear breakdown of both.

Information you provide directly:

Information collected automatically:

• Device information: Device type, operating system, browser type and version, screen resolution and hardware identifiers.
• IP address and approximate location: Used for fraud prevention and detecting access from multiple locations.
• Session data: Pages visited, time spent on page, clicks, navigation paths and feature usage within the 98pkr platform.
• Betting and gaming activity: Bet history, game sessions, deposit and withdrawal history, bonus usage and wagering progress.
• Communications: Records of support interactions, dispute correspondence and any complaints you raise with 98pkr.

98pkr uses your personal data for specific, legitimate purposes. We do not use your data beyond what is described here without obtaining your consent or having a clear legal basis for doing so.

Primary purposes for which 98pkr uses your data:

• Account management: Creating and maintaining your 98pkr account, processing your registration, managing your preferences and settings, and communicating important account-related information.
• Identity and age verification: Confirming that you are who you say you are and that you meet the 18+ age requirement before releasing withdrawals. This is not optional — KYC verification is a regulatory and platform requirement.
• Processing transactions: Handling deposits and withdrawals in PKR through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card channels. Transaction data is necessary to complete these operations and to resolve any disputes.
• Fraud prevention and security: Detecting unusual account activity, preventing unauthorised access, identifying multi-account abuse and protecting the platform and all its players from financial crime.
• Responsible gaming: Monitoring player activity against responsible gaming indicators, applying player-set limits, managing cooling-off periods and self-exclusion, and — where legally required — flagging patterns consistent with problem gambling.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use 98pkr and to improve the betting experience, particularly on mobile devices for Pakistani users.
• Customer support: Responding to queries, resolving complaints and providing assistance with account, payment and betting issues.
• Legal and regulatory compliance: Meeting anti-money laundering (AML) obligations, responding to lawful requests from authorities and maintaining records as required under applicable regulations.
• Marketing communications (opt-in only): Sending promotional emails, SMS or in-platform notifications about 98pkr bonuses and offers — only where you have opted in or where a soft opt-in applies under applicable rules.

Every category of data processing carried out by 98pkr has a legal basis. The main legal bases we rely on are:

• Contractual necessity: Processing that is necessary to provide you with 98pkr's services under our Terms and Conditions — for example, processing deposits and settling bets.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements and responses to lawful authority requests.
• Legitimate interests: Processing carried out for 98pkr's legitimate business interests where those interests are not overridden by your rights — for example, fraud prevention, platform security and aggregate analytics.
• Consent: Processing based on your explicit opt-in, primarily for marketing communications. You can withdraw this consent at any time without affecting your account status.

Where 98pkr relies on legitimate interests as the legal basis, we have assessed that the processing is proportionate, does not cause unnecessary harm and respects your fundamental privacy rights.

98pkr does not sell your personal data. We share data only with third parties where it is necessary to operate the platform or comply with legal obligations. The categories of recipients are:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT partner banks and Visa/Mastercard processing networks receive transaction data necessary to complete your deposits and withdrawals in PKR. These processors have their own data protection obligations.
• Identity verification providers: KYC service providers who process your CNIC and related documents to verify your identity before your first withdrawal. These providers operate under strict confidentiality and data handling agreements with 98pkr.
• Fraud prevention and AML services: Specialist third-party services that analyse transaction patterns for signs of fraud or money laundering. These services receive anonymised or pseudonymised data wherever possible.
• Technology infrastructure providers: Cloud hosting, content delivery and database services that store and process data on 98pkr's behalf under data processing agreements that include appropriate security requirements.
• Regulatory and law enforcement authorities: Where required by law, court order or regulatory direction, 98pkr will disclose the minimum necessary personal data. We will inform you of such disclosure where legally permitted to do so.

All third-party data processors who handle 98pkr player data are required by contract to maintain confidentiality, to use the data only for the specified purpose and to apply security standards appropriate to the sensitivity of the information involved.

98pkr uses cookies and similar tracking technologies on its website and application. Cookies are small text files stored on your device when you visit the platform. They are used to make the platform work correctly, keep your session secure and help us understand how the platform is being used.

Categories of cookies used on 98pkr:

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent 98pkr from functioning correctly — you will not be able to log in or place bets without them. Disabling analytics or preference cookies will not affect your ability to use the platform but may result in a less personalised experience.

98pkr does not use third-party advertising cookies or cross-site tracking technologies that follow you to other websites outside of the 98pkr platform.

98pkr takes data security seriously. The platform implements technical and organisational measures proportionate to the sensitivity of the personal data processed, including:

• TLS/SSL encryption: All data transmitted between your device and 98pkr's servers is encrypted using industry-standard TLS encryption. The padlock in your browser confirms this encryption is active.
• Data-at-rest encryption: Sensitive stored data — including KYC documents, payment details and authentication credentials — is encrypted in the database using AES-256 or equivalent standards.
• Access controls: Internal access to player personal data is restricted to staff and systems that have a documented operational need. Access logs are maintained and reviewed.
• Two-factor authentication: Available to all players and mandatory for administrative staff accessing player account data.
• Regular security reviews: 98pkr's platform undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: In the event of a data breach that poses a risk to players, 98pkr will notify affected players promptly and take immediate steps to contain and remediate the breach.

While 98pkr applies robust security measures, no online platform can guarantee absolute security. You can reduce your risk by using a strong, unique password for your 98pkr account, enabling two-factor authentication and not sharing your login credentials with anyone.

98pkr retains personal data only for as long as it is needed for the purposes described in this policy, or as required by law. Retention periods vary by data type:

After the relevant retention period expires, personal data is either securely deleted or anonymised so that it can no longer be linked to an individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

As a player on 98pkr, you have the following rights over your personal data. To exercise any of these rights, contact us at support@98pkr.click with the subject line "Data Rights Request" and include your registered name and account username.

98pkr sends promotional communications about bonuses, new features and special offers. You have full control over whether you receive these.

How we obtain your consent: During registration, you can opt in to receiving marketing emails and SMS from 98pkr. You are not required to opt in to use the platform — declining marketing communications has no effect on your account status, betting access or promotion eligibility.

How to opt out:

• Click the "Unsubscribe" link in any marketing email from 98pkr.
• Reply STOP to any marketing SMS from 98pkr.
• Update your communication preferences in your 98pkr account settings under "Notifications".
• Contact support@98pkr.click and request removal from all marketing lists.

Opting out of marketing does not affect essential account communications such as deposit confirmations, withdrawal notifications, bet settlement results, security alerts and support responses. These transactional messages will continue regardless of your marketing preferences.

If you have self-excluded from 98pkr under responsible gaming provisions, you will be automatically removed from all marketing lists for the duration of your exclusion. If you receive marketing material during an active self-exclusion, report it to support@98pkr.click immediately.

98pkr is strictly for adults aged 18 and over. The platform does not knowingly collect, store or process personal data from anyone under the age of 18.

Age verification is a mandatory step before any withdrawal can be processed from a 98pkr account. If 98pkr discovers or is notified that a registered account belongs to a minor, the account will be immediately suspended, all funds will be returned to the deposited source, and any personal data collected will be securely deleted.

If you are a parent or guardian and believe that a minor has registered on 98pkr using your details or independently, please contact support@98pkr.click immediately with the relevant account information so we can take prompt action.

98pkr does not direct any marketing or promotional communications toward individuals under 18 and actively works to prevent underage gambling through both technical age verification and payment method restrictions.

98pkr reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in applicable regulations, and feedback from players. The "last updated" date at the top of this page always shows when the most recent update was made.

When material changes are made — changes that affect how we use your data or your rights over it — we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, unless an immediate update is required for legal or security reasons.

If you disagree with changes to this Privacy Policy, you can exercise your right to data erasure (subject to legal retention obligations) and close your 98pkr account by contacting support. Continued use of the platform after the effective date of a policy change constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, want to exercise a data right, or have a privacy concern about how 98pkr handles your personal information, please get in touch through the following channel:

For general account support, betting queries or payment issues, the same address applies. 98pkr's support team operates seven days a week in Pakistan Standard Time and genuinely aims to resolve queries — not just acknowledge them.

For questions about the Terms and Conditions that govern your use of 98pkr, or about responsible gaming tools available on the platform, please visit those dedicated pages or contact support using the same email address.